FAQs

We are committed to ensuring your satisfaction with every purchase and specific inquiry

If you have any further questions.please feel free to contact us at sales3@easilok.com.We’re here to help!

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1. All the keys look the same. Can anyone unlock my door?

No. In the lock industry, the chances of someone else having the same key as yours are extremely low. For our 6-pin cylinders, the odds are approximately 1 in 70,000.

2. Can I replace your cylinder with a standard one?

No, our cylinders are custom-made and an integral part of the Twist-to-Lock assembly.

3. Can I unlock the lock without a key?

No, you will need a key to unlock your EASILOK. Without one, you’ll need a locksmith or access from inside the house.

4. Does the EASILOK rust?

No. Our locks are crafted from 304 stainless steel with a lathe finish, ensuring they never rust or fade.

5. Is the lock safe for health?

Absolutely. The surface is finished using a lathe process without any electroplating, paint, or chemical coatings, making it harmless.

6. Will the knob get stuck?

No. EASILOK uses premium materials and advanced bearings to ensure smooth, long-lasting operation.

7. Can I order multiple locks that use the same key?

Yes. We offer sets of up to 4 locks that can be opened with the same key. For 5 or more locks, please contact us to place a custom order. Delivery for custom sets typically takes two months.

8. I want additional locks compatible with my current key. How can I order?

Send us one of your existing keys. We’ll replicate cylinders and keys based on your provided key to ensure compatibility.

9. Do I need to know if my door is left or right throw?

No. EASILOK is designed for universal installation. Simply adjust the spindle during setup to fit either direction.

10. Does EASILOK have an ANSI/BHMA security rating?

We are working on obtaining a rating. However, EASILOK is rigorously tested for durability, with over 1 million cycles for the shell and twist mechanism, and 300,000 cycles for the latch and cylinder, exceeding Grade 2 standards.

11. How do I prevent my child from accidentally locking everyone out?

EASILOK features an Anti-Mislock Button and a Dead-Button for child safety. These mechanisms allow you to control the lock’s status and prevent accidental locking.

12. Can I lock or unlock the door from inside the house?

Yes. You can lock and unlock the door freely without a key from inside, just like a regular lock. Our smooth and ergonomic knob design ensures ease of use.

13. Are satin nickel or brass finishes available?

Currently, EASILOK is only available in a high-grade lathe finish, which is eco-friendly, non-toxic, and resistant to rust, fading, and wear.

14. Are the keys non-duplicable? How many keys come with a lock?

Each single lock comes with 5 keys. Twin Lock sets come with 10 keys, Triplet Lock sets with 15 keys, and Quadruplet Lock sets with 20 keys.

15. Are extra keys easy to cut?

Yes. We offer SC keyway, Yale keyway, and computer keyway options based on your region, ensuring easy duplication when needed.

16. Do I need a key to open the door?

Yes. Only the matching key for your lock can open the door, providing superior security.

17. Is this lock harder to pick than other locks?

Yes. EASILOK’s advanced design makes it significantly more secure and harder to pick compared to standard locks.

18. If my neighbor buys an EASILOK, can they unlock my door?

No. EASILOK uses a 6-pin cylinder, and the odds of two keys being identical are over 1 in 70,000. Rest assured, your lock is secure.

  • Innovation and Patent

    Easilok is the first and only smart storefront door lock that offers keyless locking with a simple twist. No need to hand out keys or rush back to secure your store—lock up the mortise lock effortlessly and with peace of mind.and Globally we have more than 20 patented invention certificates

  •  Super Easy Installation

    Unlike traditional storefront door locks that require professional installation,our products can be installed by anyone even a child for a few minutes.no longer need to make an appointment with a locksmith to wait anxiously for a few days and to pay an extra on-site installation fee $200 to locksmith

  • Direct Replacement

    Replacing your existi door locks is a seamless and stress-free process with EASILOK. Designed for ultimate compatibility, our locks allow you to quickly remove your current mortise lock and install the new one in just a few simple steps. There's no need for extensive modifications, additional hardware, or professional assistance.

  • Mechanical Security with Key Entry

    As a purely mechanical lock, It deliver reliable security without relying on electronics. While this means you won’t be able to control the lock via your phone, it also eliminates potential vulnerabilities associated with electronic locks, such as hacking, power failures, or software glitches.In extreme weather or downtime,It remains a reliable and robust choice for protecting your storefront.

  • Inaccessible Bypass Tool Protection

    Engineered with advanced security features, Easilok are designed to outsmart even the most determined burglars. Our innovative locking mechanisms provide superior protection against bypass tools and techniques that can easily compromise outdated locks. By addressing common vulnerabilities, EASILOK ensures your store remains a fortress of security.

  • Brand & Service

    we are committed to revolutionizing door security with innovative, keyless deadbolt solutions. Our cutting-edge designs combine functionality, durability, and modern aesthetics to deliver a seamless user experience. We strive to redefine convenience and reliability, providing locks that adapt to your lifestyle while ensuring peace of mind.